|  | |  |  | Learner WebRefugee ResettlementOffice of Refugee Resettlement ProgrammingFunctional Work EnglishWork Readiness CredentialCitizenshipOther ProjectsLearner Web Learner Web is a pioneering, comprehensive, financially sustainable system developed at Portland State University that brings Adult Basic Education to targeted groups of undereducated adults, giving them an opportunity to improve their basic skills, prepare for the GED, transition to higher education, enhancing workforce skills, or other learning goals that can help them become productive citizens in today’s economy. It is a learner-focused web and telephone help system providing guided support to adults in programs or those working independently to improve their skills. Learner Web is a solution to the problems of accessibility, limited capacity, and the resistance of many adults to traditional service models.
Goals include:
- Extend the reach of teachers and curriculum beyond the classroom to learners for whom the classroom model for learning is less successful.
- Work with national partners to develop the optimal process and resources to enable and empower students to reach their goals.
- Reach out through local venues to benefit Functional Work English programs, Career Pathways and Workforce Development programs, GED students, and Citizenship class programming.
- Prepare and position Learner Web programming for expansion.
The Learner Web project is currently being piloted at six sites nationally; the St. Paul program is the seventh site in the initiative and the first in the Midwest. SPCLC believes this online service delivery system shows tremendous promise in the drive to expand basic education services to many more adults in the increasingly diverse St. Paul community.Work on the three-year project began on October 1, 2007 and will end September 30, 2010.
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Refugee Resettlement
 Following 9/11, the number of refugees arriving in St. Paul (as well as the rest of the country) fell sharply. However, beginning in 2004, the number of new arrivals began climbing rapidly. Some of the groups represented include:
Hmong - An estimated 5,000 Hmong began arriving in Minnesota during the second half of 2004, due to the closing of Wat Tham Krabok, in Thailand. Approximately 3,700 of these arrivals are ultimately expected to settle in Ramsey County. Somalis, Ethiopians, Oromo, and other Africans - Due to violence and political instability which plague their homelands, many African refugees continue to arrive in St. Paul from refugee camps, including Somalis and Ethiopians/Oromos.
Burmese - Karen refugees from Burma have recently begun arriving in St. Paul. The number arriving is forecast to increase significantly over the next several months.
Concerned over the capacity of the adult literacy (ABE) system to meet the English language needs of the many new arrivals, SPCLC began work in mid-2004 on a successful multi-media campaign to recruit, train, and place 250 new volunteer tutors in member programs.
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Office of Refugee Resettlement Programming
SPCLC members have received various grants from the federal Office of Refugee Resettlement over the past several years to assist with the educational needs of refugees. One of the most innovative of these projects integrates intensive job development with comprehensive English Language Learning plans. St. Paul Public Schools serves as fiscal agent, with English classes provided at the Hubbs Center and Minnesota Literacy Council. Lifetrack Resources provides the job developer.
The interim evaluation report for this project, completed in February 2007, shows promising results:
- 70 unanticipated refugees participated in intensive, work-oriented ELL classes; 47% achieved at least one NRS level gain.
- Students focused on mastering skills including food services, retail, and related work.
- Initial contact was established with 115 employers, allowing staff to assess their employee needs.
- 58 unanticipated refugees participated in individual employment skills and job development with the job developer.
Our initial conclusion is that combining structured job search assistance with intensive, employment-related English language instruction is quite effective.
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Functional Work English
The demands of welfare reform have dramatically altered the delivery of ABE services. Emphasis on rapid employment, coupled with limited time allowances for training, are pushing adult learners out of traditional classes and into the job market quickly. For non-English speakers, this poses great challenges.
CLC responded by implementing Functional Work English, in partnership with Lifetrack Resources. Intensive ESL instruction helps students prepare for employment. SPCLC membersproviding FWE services include Hmong American Partnership, Ronald M. Hubbs Center for Lifelong Learning/Saint Paul Public Schools, MORE Multicultural School for Empowerment, and the Minnesota Literacy Council.
Students on the Minnesota Family Investment Program (Minnesota's public assistance program) attend class 20 hours weekly, studying workplace English as well as skills related to employment, such as applying for work, effective communication with peers and supervisors, and workplace expectations.
Several special Functional Work English projects have been created during the past several years. A professionally produced video, "Crossing the Next Bridge," was produced in Hmong to help Hmong public assistance recipients deal with their fears of learning English, and was updated in 2005. Mobile computer labs, including laptops which can be used both in agency classes and at worksites, are available at most sites. |
Work Readiness Credential
Concerns about economic competitiveness and a looming worker shortage confront Minnesota. In response, ABE has begun placing increased emphasis on work readiness – preparing students with basic skills needed to enter employment. St. Paul Public Schools Adult Learning, a key SPCLC member, has been chosen through a competitive process to roll out the new national Work Readiness Credential in Minnesota.
The Credential:
- Is the first national standards-based assessment to provide a universal, transferable, national standard for work readiness.
- It was developed through a national process including business, labor, chambers of commerce, and state workforce investment boards.
- National sponsors include the U.S. Chamber of Commerce, National Association of Manufacturers, National Governors’ Association, and several states.
- The Credential is designed to provide a crucial bridge between the needs of employers for skilled entry-level workers, and an emerging workforce needing skills and credentials to fill these positions.
The Credential assesses a broad spectrum of applied skills and skills that employers need. It will help identify the best candidates for entry-level jobs, while also assuring that new workers have the capabilities and knowledge to become valued workers and progress within their careers.
In addition to standard reading and math skills, the credential addresses skill areas that have been identified as key to job success. These include ‘soft skills’ such as judgment, cooperation, conflict negotiation, and problem solving. It also emphasizes oral speaking skills needed on the job. The Credential will enable adults and older youth to demonstrate their abilities to employers; streamline the hiring process for businesses; and assist workforce development systems to refer appropriate applicants to business partners.
Further information on the Credential is available at Work Readiness.
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Citizenship
![Volunteer[1].gif - More than 650 persons have received citizenship instruction, and well over 100 volunteer tutors have been trained.](/sites/a4883f32-e238-4860-865e-648595bb9551/uploads/Volunteer[1].gif) 1997 changes in immigration law coupled with welfare reform created a need to help immigrants and refugees obtain U.S. citizenship. The demand for services has been especially acute in St. Paul, home to many refugees.
Since 1997, SPCLC has responded to this increasing need for citizenship services through a special joint initiative with the Minnesota Literacy Council. A citizenship teacher teaches at several agencies in St. Paul, networks with other citizenship teachers and lawyers to stay current on changes in the citizenship process, and advocates for students. Classes help students prepare for the citizenship exam, as well as learn how to exercise the rights of citizenship and participate more fully in civic and community life. Accomplishments include:
- In program year 2007, 50 SPCLC adult learners obtained their citizenship.
- A variety of citizenship materials and curricula have been produced and distributed through the process.
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Other Projects
SPCLC is involved many other projects, including:
- The Adult Literacy Hotline, provided under contract with the Minnesota Literacy Council, provides accurate, personalized information for adult learners. Detailed information on all local literacy programs is maintained and frequently updated on specially designed software. Using this data, an Information and Referral Specialist is able to immediately access information on the nearest program which will meet the specific needs of each caller.
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